Privacy Policy

Welcome to DiData. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to your Email address, First name and Last name, Phone number, and Address.
• Financial Information: To process transactions, we collect payment data and retain transaction records as required by regulatory compliance standards.
• Usage Data: We may also collect information on how the Service is accessed and used, including your device's IP address, browser type, diagnostic data, and other unique device identifiers.

2. Use of Your Data

DiData uses the collected data for various purposes:

• To provide, maintain, and monitor the usage of our Service.
• To manage your Account and process your financial transactions securely.
• To contact you by email, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, products, or contracted services.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.

3. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. As a financial application, we are legally mandated to retain specific transaction histories and relevant financial records for compliance with applicable laws and regulations. Once these requirements are met, non-essential personal data can be anonymized or securely deleted upon request.

4. Disclosure of Data

We may share your personal data in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as payment processing and data analysis.
• Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, including encryption and secure server environments, we cannot guarantee its absolute security.

6. Your Data Privacy Rights

You have the right to request access to, update, or delete the information we have on you, with respect to governing laws. If you would like to initiate an account deletion request, please visit our Account Deletion Request page. Please be aware that while we will delete or anonymize your profile and non-essential data, we must retain certain transactional data as mandated by financial regulations.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through our official support channels.